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  • Writer's pictureBoris Daune

Use Cases That Will Help Your Business Grow Using Bulk SMS

Do you wonder what you could with bulk SMS marketing for your business? Not sure it can help you?

In this article, I'll show you some great example of use cases.

#1 Promotion Announcement

One of the most popular use-case we see on BaseSMS are promotions announcement. Businesses can send a text to their whole customer base, for example:

"Special Christmas Promotion for our most loyal customers! 10% off on all your purchases until 31.12. See you in our store on Kk 242 st, Kigali"

This kind of notifications is very useful: it helps you connect more with your customer base and drive your revenues up!

#2 Customer Support

Another use case we see everyday are notifications of maintenance or downtime on services.

It saves you and your customers a lot of time if you can notify them all of an issue by instantly texting your whole customer's base.

Pro Tip: On BaseSMS, we added the possibility of ordering your contacts into list for more accurate notifications. For example, energy providers might want to create different lists according to which area their clients live. They can them send targeted announcement like:

"Dear customers living in the Kacyiru sector, note that there is a power outage in your area. We are working on resolving it ASAP and apologise for the inconvenience."

This shows great responsibility sine you are pro actively notifying customers instead of waiting for them to complain. Thanks to the segmentation of your contacts, it also avoid sending messages to non-relevant and people (and make you spare a few bucks as well).

#3 Surveys, Polls, Contests

Another benefit of sending bulk SMS campaigns is to keep your clients engaged with your brand and remind them you exist!

In a few seconds, you can ask them if they were satisfied with your product or service, ask them to participate in a contest to win a prize or anything else that comes into mind!

"Dear customer, thank you for choosing us! How would you rate your experience on a scale of 1-10?"

Conclusion: Everything Is Possible

These are only a few examples of things you can achieve with bulk SMS for your business in Rwanda. But there is no need to limit yourself: you know your business better than anyone!

The first step is to get signed up on BaseSMS, then you can see your revenues go up!

If you have any questions, don't hesitate to contact us on !

See you soon.

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